FAQ
Regarding shipping methods
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Q
How long will the delivery take?
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A
Delivery times vary depending on the product. Neon signs typically take one month, or two weeks with express delivery.
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Q
Is there an earlier delivery date than two weeks?
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A
If you require express delivery, please inquire in advance. This may vary depending on logistics and time of year.
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Q
Is there a shipping fee?
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A
Nationwide shipping is free.
*For Hokkaido, Okinawa, and remote islands, there is a base charge of +1000 yen, which may vary depending on the size. Please consult us for international shipping.
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Q
Do you ship nationwide? Is delivery to Hokkaido, Okinawa, remote islands, and overseas also possible?
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A
Yes, that is possible. We also offer international shipping. Please inquire in advance as delivery times may differ from our standard schedule.
Hand-drawn designs are also welcome.
"We want to produce high-quality signs cheaply and quickly." "We want speedy response."
Please leave such requests to us.
Our staff will contact you within 3 hours and provide you with a quote on the same day.
Please feel free to contact us if you have any other questions.