Shipping and payment methods

Shipping

Shipping is free nationwide.
*Shipping to Hokkaido, Okinawa, and remote islands will cost an additional 1,000 yen or more depending on the size. Please contact us for overseas shipping.

Delivery and shipping information

For custom-made items, we will ship them after they are completed. Standard shipping will generally deliver within one month from the date of order, and express shipping will generally deliver within two weeks.
For ready-made products, if they are in stock, they will be delivered within one week after payment. If they are not in stock, they will be delivered within one month. When the product arrives, please be sure to check that there are no defects in the product and that there are no errors in your order.

Regular delivery Information about delivery time and shipping costs
Expedited Shipping Information about delivery time and shipping costs
Sea freight Please note the delivery period and shipping fee.Please note the delivery period and shipping fee.Please note the delivery period and shipping fee.

About payment methods

We require payment in advance, and accept bank transfers and credit cards. Please contact us for invoice payments and other payment methods.

Credit card payment

An email containing a payment page URL will be sent to your email address. Please access the payment page from the URL in the email and make your payment.

Number of payments

  • lump sum payment
  • 2 / 3 / 5 / 6 / 10 / 12 / 15 / 18 / 20 / 24 installments

Bank transfer (prepayment)

This is a payment method where you transfer the amount to a designated bank account.
We will send you an "Order Confirmation Email" within one business day of placing your order, which will include the total amount and bank details. Please note that you will be responsible for any bank transfer fees.

〇〇Bank Branch name: XX branch Account number: Regular 0000000
Name: Kabushiki Gaisha Juutan
〇〇Bank Branch name: XX branch
Account number: Regular 0000000
Name: Kabushiki Gaisha Juutan

送料について

全国送料は無料です。
※北海道、沖縄、離島は基本+1000円〜 サイズによって変動いたします。海外配送はご相談ください。

納期・発送について

オーダーメイド作品の場合は完成後発送。発注から通常便で基本1ヶ月以内、お急ぎ便で基本2週間以内でお届け致します。
既製品につきましては在庫がある場合、支払い後1週間目安で配送致します。在庫がないものにつきましては基本1ヶ月以内でお届け致します。商品が到着しましたら、「商品に不良箇所がないか」、「ご注文内容に誤りがないか」を必ずご確認ください。

通常便 納期:基本1ヶ月以内
送料:無料  ※北海道・沖縄・離島を除く
お急ぎ便 納期:2週間〜 
送料:商品により変動

お支払い方法について

基本前払いをお願いしており、銀行振込、クレジットカード決済がございます。請求書払い、その他決済方法はご相談ください。

クレジットカード決済

お客様のメールアドレスまたはチャットに、決済ページのURLを送信いたします。URLから、決済画面にアクセスしてお支払いください。

お支払い回数

一括払い

銀行振込(前払い)

指定の銀行口座に代金をお振込みいただく支払方法です。
ご注文後1営業日以内にお送りする「注文確認メール」にて、金額と振込先口座をご案内します。お振込み手数料はお客様にてご負担をお願いいたします。