Shipping and payment methods
Shipping
Shipping is free nationwide.
*Shipping to Hokkaido, Okinawa, and remote islands will cost an additional 1,000 yen or more depending on the size. Please contact us for overseas shipping.
Delivery and shipping information
For custom-made items, we will ship them after they are completed. Standard shipping will generally deliver within one month from the date of order, and express shipping will generally deliver within two weeks.
For ready-made products, if they are in stock, they will be delivered within one week after payment. If they are not in stock, they will be delivered within one month. When the product arrives, please be sure to check that there are no defects in the product and that there are no errors in your order.
| Regular delivery | Information about delivery time and shipping costs |
|---|---|
| Expedited Shipping | Information about delivery time and shipping costs |
| Sea freight | Please note the delivery period and shipping fee.Please note the delivery period and shipping fee.Please note the delivery period and shipping fee. |
About payment methods
We require payment in advance, and accept bank transfers and credit cards. Please contact us for invoice payments and other payment methods.
Credit card payment
An email containing a payment page URL will be sent to your email address. Please access the payment page from the URL in the email and make your payment.
Number of payments
- lump sum payment
- 2 / 3 / 5 / 6 / 10 / 12 / 15 / 18 / 20 / 24 installments
Bank transfer (prepayment)
This is a payment method where you transfer the amount to a designated bank account.
We will send you an "Order Confirmation Email" within one business day of placing your order, which will include the total amount and bank details. Please note that you will be responsible for any bank transfer fees.
| 〇〇Bank |
Branch name: XX branch Account number: Regular 0000000 Name: Kabushiki Gaisha Juutan |
|---|---|
| 〇〇Bank |
Branch name: XX branch Account number: Regular 0000000 Name: Kabushiki Gaisha Juutan |
Shipping Information
Nationwide shipping is free.
*For Hokkaido, Okinawa, and remote islands, a basic charge of +1000 yen will be added, which may vary depending on the size. Please consult us for international shipping.
Delivery Time and Shipping
For custom-made items, shipping will occur after completion. We aim to deliver within one month for standard orders and within two weeks for express orders from the date of order.
For ready-made products, if in stock, delivery is estimated within one week after payment. For items not in stock, delivery is generally within one month. Upon arrival of your product, please ensure to check that there are no defects and that your order is correct.
| Standard Delivery | Delivery Time: Within 1 month (approx.) Shipping Fee: Free *Excluding Hokkaido, Okinawa, and remote islands |
|---|---|
| Express Delivery | Delivery Time: From 2 weeks Shipping Fee: Varies by product |
Payment Methods
We primarily request advance payment via bank transfer or credit card. Please consult with us regarding invoice payments or other payment methods.
Credit Card Payment
We will send a payment page URL to your email address or chat. Please access the payment screen from the URL to make your payment.
Number of Installments
Lump sum payment
Bank Transfer (Advance Payment)
This payment method requires you to transfer the payment to a designated bank account.
We will provide the amount and bank account details in the "Order Confirmation Email" sent within 1 business day of your order. Please note that bank transfer fees are to be borne by the customer.